DCB Technology, LLC
Home & personal

The same business-class monitoring, for machines at home.

Your home computers run on the same monitoring platform our business clients use. Every alert is reviewed and resolved by a person, so a failing drive or a fresh infection gets caught before you lose anything. Two monthly plans, with one-off work quoted separately for machines on a plan.

Plans

Billed per device, per month. Terms are set out in the Residential Master Services Agreement.

Home Essentials +

$24.99/ device / month

Monitored protection

  • Managed anti-virus monitored by our IT Security Team
  • 24/7 remote health monitoring
  • Automated monthly tune-ups
  • Patch management

Our anti-malware solution paired with agent software that keeps the machine current on security patches and reports on its health — so we can tell you about a problem before it becomes one.

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One-time service

Quotedper job

For clients on a plan

  • Virus removal & PC cleanup
  • Hardware health check
  • General consultation
  • Setup and migration help

Work that falls outside a plan, quoted per job for machines we already look after. A machine running slowly gets a full sweep top to bottom, with an honest answer about whether it is worth repairing.

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We knowledgeably support

Windows, macOS, iOS and Android.

Microsoft Windows

Windows 10 and 11 desktops and laptops — patching, cleanup, driver and firmware updates, and hardware diagnosis.

macOS & iOS

Macs monitored on the same platform as the PCs, plus help with iPhone and iPad setup, iCloud, and getting your data off an old device.

Android

Phones and tablets — account recovery, backup, transferring to a new handset, and cleaning up whatever got installed by accident.

What monitoring means

A human reviews and resolves all alerts.

Consumer anti-virus notifies you and leaves the decision with you. Our agent notifies us. A technician looks at it, and in most cases the fix is running before you would have noticed anything was wrong.

The same goes for hardware. Drives give warning signs long before they die. We watch for them, so you get a phone call about replacing a drive while the data is still readable.

Managed anti-virusA human reviews and resolves them
Both plans
24/7 health monitoringDisk, memory, temperature, updates
Both plans
Automated tune-upsMonthly, no action needed from you
Both plans
Cloud system backupUp to 50GB, encrypted
Complete Care
Proactive remediationWe fix it before you call
Complete Care
Custom quote

More than a couple of machines at home?

Tell us what you have — desktops, laptops, tablets, the home network — and we will put together a package and a price for the household.